Executive, Risk & Fraud Management Recruitment Notice (Dec 2024)
***We strongly encourage you to read the whole circular prior to applying***

Company: NEXT Ventures

Location: The Pearl Trade Center, 8th Floor, Cha-90/3 Pragati Sarani, North Badda, Dhaka 1212

Position: Executive, Risk & Fraud Management

Vacancy: 3

Job Nature: Full Time 

Office Hours: 08:30 AM - 5:30 PM

Weekend: Roster Based

Deadline: Dec 31, 2024

Compensation & Benefits:

• Salary: BDT 30,000 - BDT 35,000
• Bi-Annual Salary Increment (Eligibility Condition Applies)
• Bi-Annual Performance Bonus (Eligibility Condition Applies)
• 2 Times Yearly Festival Bonus (Eligibility Condition Applies)

Company Overview:

NEXT Ventures is one of the largest digital business groups building FinTech products and solutions for the world from Bangladesh. We build unique products, experiences & services for our clients around the world. Currently, we are serving 347,000+ clients across 195+ different countries globally.

Our Mission is to build remarkable experiences and futuristic solutions through world-class expertise that empowers financial market participants globally. We want to achieve our mission by pushing boundaries and setting benchmarks to be the absolute best in creating value for our customers, people & stakeholders.

Job Overview:

We are seeking a detail-oriented and proactive Executive, Risk & Fraud Management to join our team. In this role, you will be responsible for identifying, investigating, and resolving potential risks and fraud-related activities within the platform. You will conduct thorough research, analyze data, and collaborate with cross-functional teams to ensure compliance with platform policies and mitigate fraud risks. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to think creatively to enhance the platform’s integrity. Your work will directly contribute to maintaining the security and trustworthiness of the platform while driving continuous process improvements.

Job Responsibilities:

• Conduct thorough research of client activities on a recurring basis to identify anomalies, verify the authenticity of clients, and ensure compliance with platform policies.
• Operate verification procedures to confirm the legitimacy of new and existing client accounts, including reviewing identity verification documents.
• Research evidence and documents to understand the details of client claims, and provide resolutions or explanations based on analysis.
• Collaborate with cross-functional teams and departments to address and resolve client-related issues effectively.
• Analyze and interpret business data and metrics regularly to identify potential outcomes, test hypotheses, and uncover patterns to support business decisions.
• Generate innovative and creative ideas by thinking outside the box to continuously enhance the platform's integrity.
• Ensure utmost efficiency in workflow management by taking a dedicated approach to identify opportunities for improving processes, workflows, and technologies to achieve the company's goals and objectives.

Competencies:

• Excellent Communication Skill: Ability to communicate inside and outside of the team and company professionally.
• Analytical Mindset: Ability to analyze, interpret data critically. Identify possible outcomes, hypotheses or patterns.
• Ability to Work Under Pressure: Capability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines while collaborating with cross-functional teams.
• Technical Proficiency: Proficient in using various tools such as Google Sheets, Excel, and Airtable to analyze and interpret data, generate insights, and provide solutions. Alongside these, minimal experience of using Canva, clickup, notion and AI tools will be appreciated. 
• Creative thinking - Possessing the ability to find innovative solutions even when faced with seemingly overwhelming challenges.

Qualifications:

• Bachelor’s or an equivalent degree from any discipline.
• Proficiency in Microsoft Excel, Google Sheets, and Power BI/Metabase; knowledge of SQL and Python will work as an advantage.
• Strong verbal and written communication skills in English.
• Ability to interpret complex data, identify patterns, and make informed decisions.
• Excellent interpersonal skills with the ability to collaborate effectively in diverse teams.
• Creative & possess problem-solving skills to propose innovative solutions.
• Good expertise with AI tools and technical automation, focusing on optimizing workflows and processes.

What We Can Offer You:

Food & Beverage:

• Subsidized Lunch.
• Free Afternoon Snacks.
• Unlimited Tea & Coffee.

Entertainment:

• Annual Retreats.
• Honeymoon Package For Newly Weds.
• Birthday Leave.
• Celebration of Events & Occasions.   
• Relax & Sports Zone.
   

Games We Play:

 Indoor Games:

•  Billiard, Playstation, etc.

 Outdoor Games:

•  Football, Cricket, etc. 

Learning Opportunities:

• Quarterly Reviews & Feedback.
• Training & Development By Organization Assigned Consultants 
• An Environment That Fosters Accelerated Growth & Training

Employee Centric Policies:

• Leave Policy
• Performance Management System
• Work-Life Benefits